Daniel Tello-Torres

Imagine Software
Design Project Leader | East Lansing, MI

​September 2025 - Present

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• Led the design and prototyping of a responsive website for Waggoner Financial, improving
recruiter and applicant workflows through user-centered design and iterative testing.
• Conducted user research and journey mapping to identify usability gaps, streamline navigation,
and align design choices with client goals.
• Built a scalable design system to ensure accessibility, visual consistency, and efficient
collaboration across multiple teams.

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Jackson National Life Insurance
Strategic Support Associate | East Lansing, MI

​September 2024 - Present​

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• Managed financial data and documentation across enterprise systems with accuracy and
compliance standards.
• Supported high-volume operations by identifying process gaps and implementing workflow
improvements.
• Collaborated with internal teams to enhance documentation practices and streamline
interdepartmental communication.

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UberEats

Delivery Driver | Lansing, MI

May 2023 – August 2025

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• Coordinated order logistics and communication between clients and vendors to ensure timely and
accurate deliveries.
• Delivered consistent customer service by resolving real-time issues and maintaining client
satisfaction.
• Balanced multiple deliveries efficiently, demonstrating adaptability, reliability, and time
management skills.